Business Desk :
Grameenphone on Tuesday officially introduced e- Registration service for the customers in an effort to further digitalize its services.
e-Registration removes the need to fill up any paper-based Subscriber Application Form (SAF) and introduced a paperless SIM registration process, says a media release.
Under the new process a customer needs only to share his/her name, ID number, date of birth, present address and fingerprint with the retailer when purchasing a new SIM. The process is expected to further strengthen the security of customers’ personal information.
BTRC Director General (System and Service) Brig Gen Shahriar Ahmed Chowdhury was present as the chief guest at the inaugural ceremony at GP Lounge in city’s Gulshan. GP Deputy CEO Yasir Azman and Chief Corporate Affairs Officer Mahmud Hossain, among others, were also present on the occasion.
Initially, the e-Registration process will be applicable for new SIM sales only. Gradually the process will also be applicable for ownership transfer (Consumer, Corporate), dual claims, death case settlements, MNP, and address updates, etc.
The whole process is free of cost for the customer. However, the price of a new connection or any relevant service charges will be applicable. In case of biometric information (Date of Birth/ Fingerprint) mismatch against NID/Smart card, the new SIM will not be activated and registered.
Grameenphone on Tuesday officially introduced e- Registration service for the customers in an effort to further digitalize its services.
e-Registration removes the need to fill up any paper-based Subscriber Application Form (SAF) and introduced a paperless SIM registration process, says a media release.
Under the new process a customer needs only to share his/her name, ID number, date of birth, present address and fingerprint with the retailer when purchasing a new SIM. The process is expected to further strengthen the security of customers’ personal information.
BTRC Director General (System and Service) Brig Gen Shahriar Ahmed Chowdhury was present as the chief guest at the inaugural ceremony at GP Lounge in city’s Gulshan. GP Deputy CEO Yasir Azman and Chief Corporate Affairs Officer Mahmud Hossain, among others, were also present on the occasion.
Initially, the e-Registration process will be applicable for new SIM sales only. Gradually the process will also be applicable for ownership transfer (Consumer, Corporate), dual claims, death case settlements, MNP, and address updates, etc.
The whole process is free of cost for the customer. However, the price of a new connection or any relevant service charges will be applicable. In case of biometric information (Date of Birth/ Fingerprint) mismatch against NID/Smart card, the new SIM will not be activated and registered.
