Economic Reporter :
Elite Mobile, one of the youngest but promising mobile brands in the country has started 31 customer service centres namely Elite Care across the country.
The number of Elite Care centres will increase to 43 including an addition of 12 new care centres by the first quarter of next year. Elite Mobile offers a 13-month warranty for customers for all gadgets.
Besides, the nationwide Elite Care centres are ready to provide instant post sales service to the customers. The special service titled One-Day-Pick-and-Drop is available at all authorised retail shops across the country besides the Elite Care centres.
Elite Call Centre is always dedicated to serve their customers, who will get an opportunity to learn about Elite Mobile handsets from the call centres seven days a week. Elite Mobile introduced the call centres before it stepped in the market here.
The Elite Care centres are located at Mirpur-10, Uttara, Gulshan, Bashundhara City in Dhaka, Savar, Chittagong, Sylhet, Mymensing, Khulna, Rajshahi, Bagura, Kishorgonj, Tangail, Narayangonj, Rangpu, Commilla, Jessor, Barisal, Feni, Bagerhat, Gazipur, Kushtia, Dinajpur, Pabna, Faridpur, Cox’s Bazar, Sirajgonj, Chapainawabgonj and Nowgaon. Regarding the service of Elite Care, Elite Mobile’s managing director Kazi.
Ashfaque Monir said: “We have designed our Elite Care centres for customers so that they feel privileged and get the best experience with the environment here.
