City Desk :
Despite limitations, the Citizen Charter (CC) has started infusing dynamism into the public service deliveries ensuring transparency and accountability in government organisations as it helps people get information about the services.
Experts and academics opined that introduction of the citizen charter has also contributed to ensuring the right to information as it accelerates service delivery than earlier.
Karimul Islam Raju has found the path of becoming a competent freelancer since he got the information about web design from a CC of Technical Training Centre (TTC) at Kasiadanga crossing in Rajshahi city a couple of years back.
Since then, he has learnt about different subjects of the web design course, including HTML5, CSS3 and JAVAScript, through using his desktop and Smartphone, reports BSS.
Simultaneously, Raju, a first year intermediate student of Sirajuddowla Degree College and resident of Kasiadanga area in the city, has been involved in outsourcing works and earned around Taka one 1.5 lakh so far.
He got admitted to a three-month course in the TTC Rajshahi early this year and he’s learning about the key issues for web page development.
Like Raju, many other youths were admitted there after getting information from the CC, said Engineer Rezaul Karim, an instructor of TTC.
Tarima Khatun, 19, a resident of Kamargaon village under Tanore Upazila, said she availed the services of antenatal care (ANC), postnatal care (PNC) and neonatal care along with necessary medicines like Iron and calcium tables and advice from Kamargaon Community Clinic after getting necessary information from its CC.
Many other grassroots people, including expectant mothers, have got scopes of getting health services according to the CC. Health service providers are also seen giving their services accordingly.
Marium Akhter Shelli, a field facilitator of Public Health Improvement Initiative Rajshahi (PHIIR) Project, said people, particularly women, are getting primary healthcare services by following CC in Sapahar Upazila of Naogaon district.
