Walton Service Management System (WSMS) started online based post sales services at its 9 service centers in Dhaka, Chuadanga and Sariatpur.
Walton launches the online service as a pilot project to further ease and modernize its after sales service, says a press release.
Md. Nahid Hossain, a call centre representative of WSMS, said, they launched online based after sales service as a pilot project in April this year in its 9 service centers, of which 7 are in the capital’s Motijheel, Palwel Market, Khilgaon, Uttara, Kuril, Mohammadpur and Keraniganj and the rest two are in Chuadanga and Shariatpur. For this service, they developed a webpage like http://support.waltonbd.com.
Through visiting this website, the desired customers can request for getting necessary post sales service of Walton products sitting at home. The customers can also share their views on further improving the services through `Live Chat’ option of the website.
