Start giving refunds to e-commerce clients

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Business Desk :
Bangladesh Bank has asked electronic payment gateways to start paying back money to the customers who did not get delivery of products from the rogue e-commerce platforms despite making advance payments.
The central bank sent letters to six payment gateways-Nagad, Software Shop, Surjomukhi Ltd, Foster Corporation Ltd, bKash and Southeast Bank-on Wednesday that suggested them to refund the customers of those digital commerce platforms, against which there are no cases under trial in the court.
Under the circumstances, a good number of customers are likely to have to wait for a longer period of time as there are cases in the courts against officials of certain e-commerce platforms, namely Evaly, Dhamaka shopping, e-orange, Sirajganj shop and Qcoom.
As such, the refund of a large chunk of the advance payments of Tk 512 crore stuck at the payment gateways are likely to remain stuck for more days to come.
The Bangladesh Bank move comes several days after the commerce ministry recommended refunding the advance payments made by customers to the e-commerce firms.

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