App-based ride-sharing services
In Bangladesh, ride-sharing relies on a peer-to-peer driver-partner concept, according to which drivers team up with a particular company like Uber, Pathao, etc. These app-based platforms act as a medium between the driver and passengers.
While the service is hailed by many as an alternative to public transport in our congestion-prone city, customers often experience issues with inexperienced and untrained drivers. There are other daunting issues such as the lack of helmets, masks or raincoat for passengers.
There’s no legal framework yet to regulate the burgeoning industry – a loophole that unscrupulous policemen at times try to exploit. The absence of regulation also means that the passengers’ interests are less protected.
Mahamudul Hasan
East West University
