Staff Reporter :
The cellular mobile telecom operators of the country have been asked to ensure crystal clear voice call quality, speedy internet service and stable network as they advertise and circulates on the TV channels, national daily newspapers and other electronic media to stop sufferings like call drop and call disconnection.
The High Court bench of Justice Mamnoon Rahman and Justice Khandaker Diliruzzaman passed the order after hearing a writ petition filed in this regard.
The court at the same time formed a five-member supervisory committee to monitor the functions of the complaint cell of the Bangladesh Telecommunication Regulatory Commission (BTRC) for speedy solution of mobile network and mobile internet related issues, and customer complaints.
Secretaries to the ICT division and Posts and Telecommunications division of Posts, Telecommunications and Information Technology ministry, BTRC Chairman, one teacher from Bangladesh University of Engineering and Technology (BUET) and representative from the Mobile Telecom Operators of Bangladesh (MTOB), an organization of the mobile phone operators, have been included in the committee.
The committee has been asked to submit a report to the court within 30 days after receipt of the court order.
The High Court also issued a rule upon the respondents to explain in four weeks as to why the inaction of them in ensuring crystal clear voice all, speedy internet service and stable network should not be declared illegal and as to why the respondents should not be directed to remove any limitation of period in data pack service allowing the subscribers to use the purchased data until full consumption.
