Business Desk :
Insurance company MetLife Bangladesh has launched a Smart Customer Portal to offer its digital services to its customers round the clock.
The portal can be accessed from any smart device, such as desktops, laptops, mobile phones and tablets, with an internet connection to allow customers to conveniently access their policy-related information anytime and from anywhere, said a press release on Saturday.
The insurer also said that all of the most enquired information that a customer needs regarding their insurance policies, including policy status, policy maturity date and premium due date and more, are available through the portal.
“MetLife’s purpose is to help our customers build a more confident future and we believe that includes providing the best experiences and services to our customers in both traditional and digital spaces,” said MetLife Bangladesh’s Chief Executive Officer Ala Ahmad.
The portal would also enables customers to download their annual premium payment certificate for tax return purposes, and securely pay their premiums online, the release added.
“With Smart Customer Portal’s universal accessibility, customers all over Bangladesh will now be able to manage their financial protection more conveniently and effectively, in a secure digital environment,” he added.
Smart Customer Portal is secure and ensures data privacy as information can only be viewed by MetLife customers, the release said.
