Kazi Azizur Rahman, DMD of City Bank Limited and Prince Mojumder, Co-founder & CEO of Genex Infosys Limited, exchange documents after signing a deal at Genex head office in the capital recently. Under the deal, City Bank’s customer service operation will be outsourced to Genex, a smart innovator in Customer Experience Management. Through this partnership the bank aims to excel the top-quality services to its larger customer base and promote new and exciting offerings. Senior officials from both sides were present.