Earlier, banks could charge maximum 20 percent interest on the cardholders in line with the guidelines issued on May 11, but they have to bear operating cost of at least eight percent against the loans disbursed through the credit cards. The banks have to run call centers and offer different types of incentives to the clients from time to time which push their operating costs. It should come into account while taking any new decision. The banks will be able to increase the interest rate on credit card up to five percentage points but card users expressed their dismay over the new decision as the charges go up by than 40 percent due to banks charging service charges and other incidentals.
Commercial banks are now charging around 9 percent against other commercial loans. If they can make profit with this interest rate then why will they incur losses if charge around 20 percent against credit cards? It is really surprising that the Central Bank finally has given in to the bank’s demand. Many banks are charging 30 percent to 36 percent rate of interest on credit cards while they are imposing 9 percent to 10 percent rate of interest on their other consumer loan products. In the circular the Central Bank instructed the commercial banks to make the credit card transaction secured by providing biometric safety and pin code.
Using credit card of most private banks has been popular, but imposition of 25 percent interest would discomfort the consumers. So, the banks should lower the interest rate for its customers.