Business Desk :
Uber, the world’s largest on-demand ride-sharing company, on Tuesday announced the integration of the nationwide emergency number 999 in its rider app to enhance safety of riders.
Uber integrated the government’s helpline number in the app which would prompt riders to dial 999 in case of an emergency, said a media release.
In the event of an emergency situation, riders in an Uber can now access to an in-app card and press Call Now to connect to the toll free national help desk run by the ICT division of Bangladesh. Once pressed, the rider will be prompted with 999 in their phone dialer.
Calling 999 will connect the rider to the government’s control room where depending on the nature of the emergency situation, a caller can select ‘1’ for Ambulance; ‘2’ for fire service; ‘3’ for Police; or ‘0’ to speak directly with a government agent.
Commenting on this development, Arpit Mundra, GM-Uber Dhaka, said, “Safety of our riders is a priority for us at Uber.
“We are committed to make rides as safe as possible by leveraging technology. Uber’s integration of the emergency number 999 is one such step from us highlighting our absolute commitment to safety at every step – before, during and after every ride.”
The introduction of this feature adds to the existing in-built repertoire of safety features in the Uber app. Technologies like Uber provide an incredible opportunity to improve safety of riders and drivers in new and innovative ways- before, during and after every ride.
Before a Ride: To ensure a relatively safe, reliable and convenient travel from point A to point B, the Uber app gives you the ability to see your driver’s details in advance, including his name, photograph, make of car and the car registration number.
Uber, the world’s largest on-demand ride-sharing company, on Tuesday announced the integration of the nationwide emergency number 999 in its rider app to enhance safety of riders.
Uber integrated the government’s helpline number in the app which would prompt riders to dial 999 in case of an emergency, said a media release.
In the event of an emergency situation, riders in an Uber can now access to an in-app card and press Call Now to connect to the toll free national help desk run by the ICT division of Bangladesh. Once pressed, the rider will be prompted with 999 in their phone dialer.
Calling 999 will connect the rider to the government’s control room where depending on the nature of the emergency situation, a caller can select ‘1’ for Ambulance; ‘2’ for fire service; ‘3’ for Police; or ‘0’ to speak directly with a government agent.
Commenting on this development, Arpit Mundra, GM-Uber Dhaka, said, “Safety of our riders is a priority for us at Uber.
“We are committed to make rides as safe as possible by leveraging technology. Uber’s integration of the emergency number 999 is one such step from us highlighting our absolute commitment to safety at every step – before, during and after every ride.”
The introduction of this feature adds to the existing in-built repertoire of safety features in the Uber app. Technologies like Uber provide an incredible opportunity to improve safety of riders and drivers in new and innovative ways- before, during and after every ride.
Before a Ride: To ensure a relatively safe, reliable and convenient travel from point A to point B, the Uber app gives you the ability to see your driver’s details in advance, including his name, photograph, make of car and the car registration number.
