ATM Banking: Call for protecting customers’ interest thru cyber security

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Economic Reporter :
Speakers at roundtable on Tuesday underscored the need for developing adequate number of experts as well as ensuring secured technology in order to protect the interests of the financial service receivers.
They said, the authority concerned as well as stakeholders should work jointly in addressing the issues related to cyber security through an integrated way.
Expressing concern over the prevailing weaknesses that created financial sector vulnerability they also urged the concerned for strictly monitoring the overall system and checking all sorts of forgery in the ATM Banking in the country.
They were speaking at a roundtable titled “ATM Banking: Information Technology and Customers’ Protection’ at the Dhaka Reporters Unity auditorium.
Speakers at a roundtable discussion underscored the need for strict regulatory measures and monitoring over cyber security in order to make financial transaction secured as safe and restore confidence of the service receivers.
They were speaking at a roundtable discussion on “ATM Banking: Information Technology and Customers’ Protection’ organised by the Media Institute for Skill Development at the Dhaka Reporters’ Unity (DRU) auditorium.
Micro economist Prof Muhammad Mahbub Ali, PhD presented keynote paper at the roundtable.
Tareq Barkatullah, Director, National Data Centre, Shah Ziaul Haque, Joint Director, Bangladesh Bank, Ajit Kumar Sarkar, Communication Specialist, ICT Division, Tapan Kanti Sarkar, President, and SAR Md Mainul Islam, Treasurer, CTO (Chief Technology Officer) Forum, Rezwan Ali, Director, Omega Exim Limited, Maruf Ahmed, Global Director, Oneworld Infotech, Saerul Haque Joardar, CTO, DBL-Group, attended the roundtable.
In his paper, Mahbub Ali said, as on February 2016, more than 9 million cards have been issued to clients by banks in Bangladesh, of which 8.5 million are debit cards.
In the first quarter of 2015, skimming at US banking institutions ATMs increased 173 percent compared to 2014.
In Bangladesh, on the customs intelligence and investigation department on March 2, 2016 seized unattended 1,000 counterfeit magnetic cards of size 3.370 x 2.125 inches, same as debit and credit card.
Tareq Barkatullah said, the government has taken strong drive to educate government officials as well as workforce at private level so that they can properly address the needs of the time.
“ICT Division is conducting training courses for further boosting the knowledge of the IT experts. Besides developing adequate number of manpower, the authority concerned should ensure that the equipment assembled for online financial services are quite genuine and also the end users should be given sufficient knowledge for their proper handling,” he added.
Shah Ziaul Haque said, the central bank is aware of the problems and it has every preparation to check forgery in the financial sector. What needed now is working in a coordinated way.
Ajit Kumar Sarkar said, the country is moving very fast towards digitization and it has to now immediately prepare for strengthening cyber security.

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