Staff Reporter :
Speakers at a function on Wednesday said that consumers’ rights could be protected through increasing awareness among the mass people.
They said, as a consumer he will be aware when he came to know what of his rights are protected by the state law.
The speakers came up with the remarks while
addressing an opening ceremony of a complain call centre for consumers’ rights protection and online newanportal ‘Voktakantho.com’ in the city.
Organized by Consumers Association of Bangladesh (CAB), the function was attended as the chief guest by Director General of Directorate of National Consumer Rights Protection (DNCRP) Md Shafiqul Islam Lasker.
Lasker said, there were 9,019 complains submitted to directorate in 2017-18. Of them, 8,122 complains were solved.
The number of complains has been increasing with the raise of awareness among the mass people about their own rights, he said.
The DNCRP in different operations has fined 42,599 institutions and manufacturers and realized about Tk 39 crore from them until July 2018. About Tk 1 crore had paid to the consumers as compensation who had complained for cheating, the DG said.
CAB President Golam Rahman presided over the function while Columnist Syed Abul Moksud, Architect Mobashir Hossain, Voktakantho.com editor Dr Muhammad Jahangir, Acting VC of Deffodil International University Hamidul Hoque Khan, CAB Energy Adviser Professor Shamsul Alam, CAB Secretary Advocate Humayun Kabir Bhuiya, among other, spoke at the function.
The CAB inaugurated the consumers’ complain call centre to protect consumers’ right and give a solution if any consumer is cheated.
The call centre is established with collaboration of Directorate of National Consumer Rights Protection.
He said, the call centre will give solution to the consumer within 15 days after getting the complaint.
The consumer can complain from 8:00am to 8:00pm each day except weekly holiday on Friday calling hot line cell phone no. 01977008071 and 01977008072.
Speakers at a function on Wednesday said that consumers’ rights could be protected through increasing awareness among the mass people.
They said, as a consumer he will be aware when he came to know what of his rights are protected by the state law.
The speakers came up with the remarks while
addressing an opening ceremony of a complain call centre for consumers’ rights protection and online newanportal ‘Voktakantho.com’ in the city.
Organized by Consumers Association of Bangladesh (CAB), the function was attended as the chief guest by Director General of Directorate of National Consumer Rights Protection (DNCRP) Md Shafiqul Islam Lasker.
Lasker said, there were 9,019 complains submitted to directorate in 2017-18. Of them, 8,122 complains were solved.
The number of complains has been increasing with the raise of awareness among the mass people about their own rights, he said.
The DNCRP in different operations has fined 42,599 institutions and manufacturers and realized about Tk 39 crore from them until July 2018. About Tk 1 crore had paid to the consumers as compensation who had complained for cheating, the DG said.
CAB President Golam Rahman presided over the function while Columnist Syed Abul Moksud, Architect Mobashir Hossain, Voktakantho.com editor Dr Muhammad Jahangir, Acting VC of Deffodil International University Hamidul Hoque Khan, CAB Energy Adviser Professor Shamsul Alam, CAB Secretary Advocate Humayun Kabir Bhuiya, among other, spoke at the function.
The CAB inaugurated the consumers’ complain call centre to protect consumers’ right and give a solution if any consumer is cheated.
The call centre is established with collaboration of Directorate of National Consumer Rights Protection.
He said, the call centre will give solution to the consumer within 15 days after getting the complaint.
The consumer can complain from 8:00am to 8:00pm each day except weekly holiday on Friday calling hot line cell phone no. 01977008071 and 01977008072.
