Boom time for parcel service in pandemic

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Business Desk :
Courier and parcel service sector is doing a roaring trade even during the pandemic as consumers from home are ordering more products online than ever before.
E-commerce sites, Facebook-based online stores, small entrepreneurs and the like are delivering products at consumers’ doorsteps through own delivery persons or app-based parcel service platforms.
In the case of delivering products outside Dhaka or bringing something from other districts to the capital, most online businesses and app-based parcel services rely on traditional courier service providers.
Industry insiders said consumers are mostly ordering groceries, processed food, medical safety products, seasonal fruits and medicines during the pandemic.
However, many consumers expressed grievances over the delay in product delivery by online shops as their supply chain ecosystem is yet to get professional.
Courier Services Association of Bangladesh (CSAB) president Hafizur Rahman Pulok said, “Unlike other industries, courier and parcel services, especially the leading ones, are doing enough business to survive the pandemic.”
Courier and parcel services did not get hit by the pandemic like others as it is closely linked to logistics industry which is key to maintaining uninterrupted product supplies countrywide.
However, Pulok, also vice-chairman of Sundarban Courier Service Pvt Ltd, said, “It’s true that leading companies are doing a rather good business, but those delivering documents only are not in a good state.”
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